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Imagine you’re setting off on a big journey through completely uncharted territory. Annual planning is like drawing a detailed map for the entire trip, while quarterly planning breaks that map into smaller, more manageable sections. By focusing on 90 days at a time, leaders can set clear, short-term goals that serve as stepping stones toward the bigger annual vision, making sure every step contributes to the overall journey.
Quarterly plans are flexible, acting as living documents that can be adapted as needed. This means you can make changes without throwing off your long-term vision, keeping your team agile and ready for anything. Quarterly reviews give you the chance to check in on progress, tackle any roadblocks, and adjust strategies as needed. Whether market trends shift or unexpected challenges pop up, staying adaptable helps keep your company competitive and responsive.
At &Marketing, we run on EOS—which (in our opinion) is the best at helping business leaders define their vision and keep everyone aligned, crucial for both quarterly and annual planning. Keep reading this quarterly planning guide to find out the best ways to plan your quarterly meetings for everyone’s benefit.
As you draft your next quarterly plan, include the following nuggets.
Crafting a solid quarterly plan will keep your team focused and drive results. Use the following checklist to ensure you’ve created a productive, effective quarterly planning session. Each item is a building block to lay the groundwork for a successful next quarter.
Not sure how long quarterly planning should take? A typical quarterly planning session among leadership teams should take a full day, with some flexibility depending on your team’s specific needs. Small to medium companies may also need less (or more) time than global organizations. We’ve included an approximate timeline for each section.
Use this check-in as a transition to help teams debrief from the previous quarter, stay informed, and understand each other’s perspectives. It fosters a sense of shared responsibility and provides a moment to pause and reflect on your company’s current state.
Once these priorities are established, each leadership team member defines their own 3-7 priorities for the next 90 days. This process creates a laser focus for the entire organization until the next quarterly meeting.
If ratings fall below your benchmark, work with the team to understand why and identify areas of improvement for future planning sessions. By your quarterly planning session’s end, your team should feel completely aligned with one another, with clear priorities set for the coming quarter and all key issues resolved (or on their way to resolution).
Is quarterly product planning also on your agenda? Here’s a quick breakdown of the critical steps involved.
Quarterly product planning is an iterative process. You may need to adapt your roadmap based on market feedback, user testing results, or unforeseen challenges. Conduct regular check-ins to monitor progress and course correct as needed.
As you draft your quarterly planning agenda, consider the goals to include. Look at your annual plan — your roadmap — for inspiration. Your destination remains the same, but perhaps your route has changed from Q1 to Q3.
Common goals that appear on some or each quarterly agenda can include:
Quarterly planning empowers you to chart a clear course for your company, one focused quarter at a time. A little thought and planning will help you and all stakeholders, from department heads to executive leadership to team members, navigate the process efficiently and effectively.
While these meetings typically last a few hours to a full day, prioritize focused discussion and avoid information overload. Assign ownership and deadlines to all action items to ensure accountability. A well-defined plan and commitment to execution will position your team to achieve success and reach its goals throughout the quarter.
At &Marketing, a fractional CMO can help run your quarterly planning sessions and great the detailed roadmap you need to spur growth and meet your yearly goals. Download our overview to learn more about our fCMO services and matching process.
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Marketing Director Tracey Colla focuses on ensuring each client’s needs are being met in a timely, productive, and creative way. She is a well-rounded marketer, with a talent for identifying opportunity, product strategy and positioning, go-to-market strategies and launches.
&Marketing provides the robust outsourced marketing department growing companies need without the high overhead costs of big agencies or full-time employees. Our variable model empowers businesses to reach their growth goals through access to the guidance and expertise of senior level strategists and a flexible execution team.
&Marketing recently helped an established company craft the logo and brand identity for a new, separate endeavor using Storytelling & Branding.
Business Challenge Summary
&Marketing’s client, Freya Systems, is developing a new brand called Allvaldi as a launching pad for a product strategy separate from their base business. Allvaldi will commercialize web and mobile applications initially focused on the inspection and maintenance space for pipelines, infrastructure, and aviation, with the eventual aim to broaden the platform.
Allvaldi’s name is based on a giant from Norse mythology, commonly known as Ivaldi or Alvaldi. The sons of Ivaldi were master craftsmen who created tools for the gods, and the client saw this new company as a digital smith forging powerful tools for their customers. They came to us with a desire to develop a brand that communicated this narrative, while also conveying a sense of modernity and fun.
Before any design work began, we scheduled a working session with Allvaldi where we could understand their background, their audience, and their goals for the company. During this working session we utilized a unique combination of Donald Miller’s Storybrand Framework, along with a Brand Archetypes exercise. This allowed us to uncover who their customer is, what problem(s) they face, how Allvaldi is uniquely positioned to guide them to a solution, and how they can help their clients find their ‘happily ever after.’
Once we established that narrative, it was important for Allvaldi to know their place in the story. We shared the twelve Brand Archetypes (applied to marketing by Margaret Mark and Carol S. Pearson) with Allvaldi, and through a combination of a Narrative Marketing Outline and supplemental questions, were able to determine the Archetypal Guide their customers need.
In this case, their customer is seeking to minimize human error in inspections and reporting in order to focus on the things AI and programming can’t do. The guide they are looking for is one who understands the need to control the mundane (Ruler) in order to have the freedom to create the magnificent (Creator). Once the story (and their place in it) was established, the work of creating their visual identity could begin.
Here is our typical process for crafting a brand’s visual identity:
Once the logo was approved, we moved on to create their brand guide. Here is our typical process for developing a brand guide:
Allvaldi received a visual identity that was congruent to their audience and what they are looking for in a guide. With their brand identity firmly in place, Allvaldi can now confidently launch into the marketplace with an engaging and consistent look and feel.
Additionally, the client is also confidently equipped with a strong sense of their own brand personality and can move forward with additional marketing strategies with clarity and consistency.
&Marketing’s straightforward and clear process allowed us to bring our vision to life. We can’t wait to launch our new brand!
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Are you facing challenges of your own in generating leads and meeting your business’ growth goals?
We’d love to learn more about your challenges and how a coordinated marketing approach might help take your organization to the next level.
About &Marketing:
&Marketing provides the robust outsourced marketing department growing companies need without the high overhead costs of big agencies or full-time employees. Our variable model empowers businesses to reach their growth goals through access to the guidance and expertise of senior level strategists and a flexible execution team.
Our client partner is a distributor of industrial equipment with over 15 years of experience. Just prior to engaging &Marketing, they had rebranded and launched a new website. As a smaller company swimming in a sea of dominant, larger distributors, their differentiation was based on exceptional service and going above and beyond for their clients.
The primary problem this partner faced was a result of the company’s decision to change its name during rebranding. The client partner knew they needed marketing help, but they weren’t sure what specific mix of marketing assistance would be most appropriate. We worked with them to help them identify what they needed at a high level: a coordinated marketing program to target specific industry users to promote brand recognition and adoption.
Here’s what we did to address their needs:
Don’t forget the “after!” after a trade show. So often, the relief of getting througha trade show can overshadowthe need to check backin at the conclusion of the event, but the follow-up is just as important as the prep work. For example, doing simple things after a show can have a huge impact. Recap the trade show on your blog, share through social media, and send those you met a personal email with a link to your blog.
Lead generation drives our support, which includes consistent follow through and nurturing contacts with consistent email campaigns. So far, we’ve been able to increase our partner’s site traffic and pipeline by 2x using these methods. We also offer continual analytics and reporting, which allows us to enhance and change tactics as needed. Monitoring site traffic, engagement, bounce rate and that pathway of potential customers can help us improve in real time, as we go.
We at &Marketing offer something bigger firms can’t: Flexibility. We are limber and can pivot as needed while keeping an eye on your budget throughout. The support tactics we use vary based on each client’s individual needs shift. Let’s face it: Things are always changing in a fast-paced world, is your marketing team keeping pace?
Since then we’ve developed reliable marketing calendar featuring a blog, newsletter, and social media program to continually update our customers with new, relevant, information. Most importantly, &Marketing’s flexibility and sound advice have been the keys to our partnership.
Web Development
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Full Trade Show Support (Planning Assistance, Demo Facilitation & Lead Follow-Up
Are you facing challenges of your own in generating leads and meeting your business’ growth goals?
We’d love to learn more about your challenges and how a coordinated marketing approach might help take your organization to the next level.
About &Marketing:
&Marketing provides the robust outsourced marketing department growing companies need without the high overhead costs of big agencies or full-time employees. Our variable model empowers businesses to reach their growth goals through access to the guidance and expertise of senior level strategists and a flexible execution team.
I was 25 years old on 9/11/2001, living in the Outer Sunset of San Francisco with my then boyfriend (now husband) and our roommates. I remember going to bed on September 10th and our roommates— another couple, both from NYC— were on the couch watching the news. When I got up the next morning, they were on the couch again, and I was confused. Had they stayed up all night watching TV? No, they hadn’t, but they had heard about the first attack and were glued to the coverage. I remember how surreal that day was.
In many ways, what’s going on with the COVID-19 pandemic reminds me of that eerie time. However, 9/11 was so much different, because the one thing we had during that time was each other. We were shaken, saddened and scared, but we still had the ability to be with our friends and loved ones, to mourn and talk through all of our feelings. Not to mention the shortage of essentials like toilet paper and soap. Instead, the COVID-19 pandemic finds us all isolated in our homes, with a “survival of the fittest” mentality,
The &Marketing team works remotely almost all the time, so working from home is normal for most of us. I work from home and love the flexibility it allows me. I can take my son to and from school, occasionally volunteer to lend a hand in his classroom, squeeze in a workout mid-day, and take my dog (my actual SHADOW) on walks where he bullies bigger dogs and single men.
Perfecting the art of working from home has been a journey. So I’ll save you some time and share my best tips for productivity, connection, and sanity.
It’s a great tool to communicate both one on one with folks or in groups and can really help maintain a sense of community and solidarity right now. Create channels to direct specific conversations based on topic, so all of your collaborative work can stay organized. Our team even has a dedicated channel for “water cooler talk” like silly kids pictures, movie trailers, and memes. GIFs abound on the &Marketing Slack channel.
I know I just recommended Slack, but beware of using it as a crutch for all conversation when you aren’t just a cubicle away from your coworkers. Things get lost and misinterpreted sometimes via Slack, email, or text. If you’re confused, feeling frustrated, or potentially misunderstanding someone’s tone, just make a call and talk it through. You’ll most likely come to a solution quicker than you would if you kept going back and forth on Slack.
When you’re working remotely, you can sometimes miss out on the team building or bonding activities that can happen in the office. Pot luck lunches and after-hours drinks are few and far between with social isolation. Our team always works remotely and is spread out across several states, so we hold a virtual happy hour once a month.
Bring a beer or cup of tea and hop on a Zoom call to chat and debrief after a long day. Turn those cameras on so everyone can see each other and get some social time in.
Speaking of Zoom, video calls are valuable for more than just happy hours. Body language is important, and so is focus. People pay attention to the call they’re on more when they’re on camera, because it limits the amount of multitasking behind the scenes. Meet people where they are, though. Avoid making them sit still in front of the computer— some of us need to stand or walk around a bit, and maybe even refill our coffee if it’s a long meeting. And of course, no judgment on appearance, unless it’s a client call.
Our team meets on video each Monday morning to kick off a new work week together. We always start with an icebreaker to get the conversation going, and we take turns coming up with it each week. Lots of introverts (or even just shy team members) feel more comfortable giving input when they feel prepared, so sending out agenda and ice breaker questions in advance sometimes helps those folks feel more inclined to participate.
Many of us are also now finding ourselves both working remotely and juggling kids who are at home with us. I asked the rest of the seasoned pros on our team to provide their best tips and tricks for surviving working remotely and keeping the kids occupied. Here’s what they said:
Our Creative Director, Matt Vincent, recommends taking advantage of some of the free resources being made available to keep kids not only entertained, but educated. Mo Willems is doing daily doodles, Scholastic has 3 hour lessons for pre-k through 5th grade, Epic Books is offering 40,000 digital book library to educators to provide access to their kids, not to mention the free online resources many libraries already offered pre-COVID (overdrive, hoopla, etc). We here at &Marketing want to help out too; we have created a resource page with weekly drawing lessons and a free children’s book from Matt.
Our Marketing Director, Amanda Cook, has two kiddos joining her at home right now. She says her best tip for having kids home during this time is to provide them with a schedule. Her kids have eLearning from 9-12, lunch/freetime from 12-1 and quiet time in the afternoon from 1-3.
Our Client Experience DIrector, Tina DePrisco says to get up earlier than others in your house and either do a work out or get work done with no interruptions. Getting some quiet productivity time is a great way to start the day feeling accomplished and ahead of the game.
In some ways, not a lot has changed for me during this pandemic. But in other ways so much has changed. My 11-year old son Ollie is home, so I frequently get text messages or handwritten notes during meetings asking me, “How much homework do I have left to do?” or “Can I play video games with so-and-so?” My husband is home, too, and two days in, I’m loving having him here. He works in his studio, and I’m in our guestroom/office hybrid, while Ollie wanders between the living room, his room and running laps around the block.
With a moratorium on leaving the house in order to slow the spread of COVID-19, there are tons of pieces coming out about remote working. Recently, I read the article Sorry, But Working from Home is Overrated, in the New York Times. The author, Kevin Roose, writes that he thinks people are able to establish better work life balance and be more creative in an office setting.
I totally disagree.
Whether you’re like Tina on our team and have been working from home for almost 25 years, or more like my husband, who is doing this for the first time in over a decade, there is plenty of joy and fulfillment you can gain from this adjustment. Hopefully these tips will help you and your team find it together!
Marketing Director Tracey Colla focuses on ensuring each client’s needs are being met in a timely, productive, and creative way. She is a well-rounded marketer, with a talent for identifying opportunity, product strategy and positioning, go-to-market strategies and launches.
In today’s fast paced world, many growing businesses are struggling to modernize their marketing approaches because either they don’t have the expertise or the bandwidth to do it themselves.
&Marketing provides seasoned marketing strategy professionals and a nimble execution team to help our clients achieve their goals. Our unique partnership model allows us to augment our client’s existing teams or outsource the entire marketing function in an affordable, flexible, and transparent way.
Do you ever wish there was an OK Cupid or eharmony to help you find the right partnerships for your business? Just like you might or might not be a personal match for everyone on a dating app, some businesses are destined to be a perfect professional fit, and others aren’t. At &Marketing, we are proud to be different than your typical marketing agency. In fact, we prefer not to even call ourselves an agency. As an outsourced marketing department, we consider ourselves an extension of our client teams. It’s us & you.
The successful partnerships we’ve built with our clients would be impossible without first establishing some common ground. This happens before we even sign on a new client. We take the time to understand your business, your goals, your team, and your culture. In doing this, we’ve learned that we’re not a perfect fit for everyone. Based on our experiences with a variety of clients of all shapes, sizes, and industries, there are certain commonalities that we and prospective clients must share in order for us to have a successful relationship.
Goal-Setting
First thing’s first: can you articulate your business goals? Do you know what you’re hoping to accomplish? If not, we can help you figure that out. However, if you can’t arrive at a clear definition of goals, it likely won’t work out between us.
Why? There are two reasons. First, your goals lay the foundation for everything we do with you. Without them, we can’t develop a strategic marketing plan. And without a strategic marketing plan, we can’t put together an execution plan. We’re headed nowhere fast. Second, we measure our success by whether we’re driving results for our clients, and results are dictated by goals. Yes, we can sit and check boxes and complete tasks, but what is the actual return? We like to win, but we can’t win without knowing how to calculate the score.
Transparency
Partnerships aren’t always pretty. Sometimes hard, uncomfortable conversations need to happen (your palms sweat, your heart beats fast…you know what I’m talking about). But this doesn’t intimidate us. We say let’s go ahead and have those hard conversations. We believe in open, candid communication with the senior decision-makers at our client companies. Transparency is one of our core values, and we admit when we’re wrong. Let’s face it, we’re human beings, so being right 100 percent of the time is not feasible. We’re also not afraid to challenge you or encourage you to see something through a different lens.
Respect for Time and Money
We’re not obsessed with billable hours, and we don’t nickel and dime. We’ll never ask you to be in a meeting just for the sake of being in a meeting. We don’t invite our entire team to be on client calls; only those who are necessary. As much as we might like you and enjoy talking to you, we’d much rather have our heads down working toward meeting your business goals. One of the questions our Managing Director, Rajat Kapur, likes to ask is, “What would you do if it were your money?” When you think about it like that, the conversation changes. As your outsourced marketing department, we will treat your money (and time) like it’s our own.
Company Culture
We have purposefully created a unique and unbureaucratic company (well, as unbureaucratic as possible…obviously there need to be some rules.) Our culture is important to us. We have very little turnover at &Marketing because when people come on board, they tend to stay. We are selective with our people and invest in them accordingly. Ideas from every single team member are valued, from those of us with decades of experience, to our newest, fresh-out-of-college Marketing Coordinators. Everyone brings value. Our expectation is that our clients will treat each of our team members — regardless of age or experience — with dignity and respect. How we operate together will make or break this culture.
Ethics
Ultimately, it all comes down to ethics, and we’re not afraid to decline work with potential clients if it’s a cultural mismatch. As we wrote in a previous blog series (the ABCs of What We’ve Learned so Far at &Marketing):
“What we’ve learned so far is that you can’t assume everyone takes ethics seriously. Many take it for granted, while others don’t even think about it at all. In our two-year journey, we’ve run into a surprising number of clients who try to cut corners, don’t stay true to their work, or don’t hold themselves accountable for their end of the bargain.”
As your outsourced marketing department, our top priority is not growing our own bottom line; it’s meeting your business growth goals. We measure our own success by our client’s success, and we’re here to generate results for your business. The foundation of that joint success is transparency and mutual respect. We believe if we do that relentlessly and consistently, the financial results will follow.
So, do you jive with our ethics? Are you looking for an honest, trustworthy marketing partner, and not just a “vendor?” If the answer is yes, let’s chat! Contact us for a free consultation, or download our workbook, “Marketing Planning Like a Pro: Offline and Online.”
Tracey Colla is a Marketing Director at &Marketing. In her role, she is an outsourced marketing director for multiple clients, helping them execute modern marketing programs by understanding their business challenges, providing them sound advice, and coordinating activity with &Marketing’s experienced team of creatives, developers, analysts, and writers. Tracey brings nearly 20 years of experience to &Marketing, including Peet’s Coffee and Jamba Juice. She lives with her husband, 11-year old son, and anxious rescue dog in the Philadelphia area.
In today’s fast paced world, many growing businesses are struggling to modernize their marketing approaches because either they don’t have the expertise or the bandwidth to do it themselves.
&Marketing provides seasoned marketing strategy professionals and a nimble execution team to help our clients achieve their goals. Our unique partnership model allows us to augment our client’s existing teams or outsource the entire marketing function in an affordable, flexible, and transparent way.
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