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Insights

Why You Need to Respond to Every Customer Review

Congratulations! If you are reading this, you have taken the first step in executing a strategy to grow your customer reviews. You start receiving emails for your Google My Business (GMB) account that customers are raving about your work. That’s great! Though you may want to take a moment to celebrate, don’t forget the most important step: RESPOND TO THE REVIEW! The importance and benefits of...

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