Why is Marketing Important? The Value Marketing Offers Your Business

Why is Marketing Important? The Value Marketing Offers Your Business

Why is Marketing Important? The Value Marketing Offers Your Business

&Marketing, and marketing, outsourced marketing strategy

Written By

On

From building brand awareness, ensuring consistent messaging, to bringing in leads—your marketing department breathes life into your company from top to bottom through your customer’s eyes. Marketing does some seriously heavy lifting to help grow a business, but which lift is the most important one? When some of the work marketing does happens behind the scenes, what do business owners see as the strongest value-add?

We conducted a recent LinkedIn poll to answer a common question: “What’s the most important contribution a marketing department can provide to a company?”

The answers ran a wide gamut, but a few clear winners came up on top in the court of public opinion. Read on for an in-depth look into the role of marketing within a company. The most popular answers are broken down below, with the highest result last.

    Why is Marketing Important?

    1. Customer-Centric Culture

    A little less than one-fifth (16%) of respondents to our survey said the most crucial role of marketing is to deliver a “customer-centric culture.” But what does it look like in practice?

    Your marketing team is responsible for all of your messaging, including the construction of your target customer personas. These are archetypes of people who represent your “ideal” client base: from demographics to hobbies and typical online behavior, your buyer persona represents who you are directing your marketing efforts toward overall. This helps you build all of your efforts with this customer’s needs and wants in mind.

    Good branding strategies never lose sight of this all-important individual. Customers feel included and invited to interact with your brand (and hopefully into your marketing and sales funnel to close the deal) when they are being directly spoken to and empathized with in your messaging. When interacting with brand materials, your clients “should also have increased awareness of and engagement with a firm’s brand, products …. all of which show that the brand is integrated into their priorities in a positive and productive way,” says Barbara Kaplan, CEO of BSK Strategies.

    2. Growing Customer Awareness

    You may offer the best product or service in your industry, but your best customers could be passing you by for a competitor if they aren’t familiar with your brand. According to our survey, 29% of participants believe the most important role of a marketing department is to ensure that “customers know the brand(s).”

    Robert Curtiss, a National Account Manager with Business Group Resources, provides a poignant example of the power of brand recognition, “Can I have a kleenex? I spilled coke on the Formica because I was distracted by the Zamboni crashing into the jet-ski. That Zamboni driver should get a seeing-eye dog!”

    As humorous as it is outlandish, Curtiss’s example holds water: Brand recognition is king in the court of public notice. Being the first brand that springs to mind for your category is a powerful way to “live rent-free” in your customers’ minds.

    Through consistent application of brand guidelines, thought leadership work, and positive product and service placement, your marketing team is responsible for growing customer awareness.

    3. Delivering Positive ROI

    At the end of the day, your marketing team is there to provide a positive return on investment for the money you give them. This was the most popular choice, with nearly half (46%) of our respondents choosing it over other options. It seems the most obvious answer in business terms: your marketing team exists to convert the money you give them into more money for your business.

    But is it that simple? “Positive ROI is a lagging indicator of a customer centric culture, customers knowing the brand, and everything else a marketing department does,” stipulates Mark H. Johnson, Talent Optimization Manager with PI Midlantic. “It’s all about financial results.” According to quite a few other commenters, Johnson hit the nail on the head with this analysis.

    While delivering favorable ROI is a final result of a successful marketing team, their primary objectives, such as building a brand image, spreading awareness, and creating customer journeys, will all ultimately serve the purpose of creating a positive ROI. It follows that while this should be the main goal of your marketing strategy (and any other department in your business, in most cases), it can be achieved through a range of other avenues.

    Not insignificantly. 9% of our respondents reported that the most important role of a marketing team is something else entirely. They may be onto something: from crafting client relationships to reflecting business values, reaching out to press, representing new releases, and more—chances are, your marketing team is busy creating more opportunities for your business growth than you realize.

    Darren Sudman, Founder of Unless, an outsourced corporate social responsiblity consultancy, made a case for his answer. “Reflect the culture, purpose and value proposition. If those are aligned and well received, everything else takes care of itself,” says Sudman.

    It’s a tried and true method to follow. The great Simon Sinek famously wrapped up his vision for marketing in rather succinct terms: “People don’t buy what you do; they buy why you do it and what you do simply proves what you believe.”

    If people are always going to buy your “why” before your “what,” perhaps the answer to the question “why is marketing important” lies within being able to connect and communicate your company’s why and your customer’s why.

    Not sure if you’re communicating to the right customer, or don’t have a clear idea of the story you’re telling them? Download our Narrative Marketing Outline to help get that process started.

    What do you think is the most important role for a marketing department? If you’d like to discuss this topic further or get help identifying the role your marketing department plays and how we can help fill those gaps, contact our team!

    About the Author

    As the Managing Director of &Marketing (and-marketing.com), Rajat “Raj” Kapur strives to provide small, medium, and mid-market businesses unparalleled marketing strategy and execution services. His team of professionals can either augment an existing team, or outsource the marketing function for a client.

     

    About &Marketing

    &Marketing provides the robust outsourced marketing department growing companies need without the high overhead costs of big agencies or full-time employees. Our variable model empowers businesses to reach their growth goals through access to the guidance and expertise of senior level strategists and a flexible execution team.

    Are you facing challenges of your own in generating leads and meeting your business’ growth goals?

    We’d love to learn more about your challenges and how a coordinated marketing approach might help take your organization to the next level.

    How To Create An Effective B2B Content Marketing Strategy

    How To Create An Effective B2B Content Marketing Strategy

    How To Create An Effective B2B Content Marketing Strategy

    &Marketing, and marketing, outsourced marketing strategy

    Written By

    On

    Content marketing is proving to be just as crucial for B2B organizations: Statista shows that 30% of marketers consider content to have the highest ROI of any channel, and DemandMetric has found that 91% of B2B marketers use content to build brand awareness, loyalty, and drive leads.

    The pandemic has also driven significant growth in B2B content marketing investment. If you’re interested in implementing a B2B content marketing strategy but not sure where to start, keep reading to learn:

    • What is content marketing in B2B?
    • How is it different from B2C content marketing?
    • What are the most successful B2B content marketing strategies?
    • How do you promote B2B content?

    What Is Content Marketing In B2B?

    Content marketing for B2B involves producing and sharing content to help you achieve several different types of goals:

    • Increase brand awareness and expand your audience
    • Develop and strengthen brand loyalty
    • Drive traffic, leads, and sales

    There are many differences in the content marketing used for B2B and B2C. The audiences, for example, are very different: B2C audiences tend to be very broad while B2B audiences are much more specific, targeting key decision-makers. Distribution often looks different, too. While social media is usually pivotal for B2C companies, other distribution channels are usually more successful for B2B content marketing — 70% of B2B customers will consume content directly from your website compared to 53% looking for it on social media networks.

    Successful B2B Content Marketing Strategies

    Here are a few B2B content marketing strategies that are working particular well for our clients:

    Study Your Audience

    The most important thing to remember about your audience is that it consists of individuals. A tool like Google Analytics can help you get a little more granular, so you understand your audience a bit better using demographics like age, location, gender, and special interest data. Putting this information together may allow you to draw logical conclusions about your audience that can help you tailor content to their questions and interests.

    Focus On Keywords Indicating Purchase Intent

    Choosing the right keywords is pivotal for driving traffic through organic SEO and identifying topics your audience is interested in. An excellent way to figure out what your target audience is searching for while at work is to evaluate a competitor’s website to see which keywords they rank well for using an SEO tool like SEMrush. Look for keywords and phrases with high cost-per-click (CPC) numbers, This means those words have high purchase intent and are incredibly competitive in the paid search market.

    There may be fewer users searching for these terms compared to those with lower CPC, but that’s okay — the higher CPC indicates a more qualified lead, which can make those smaller audiences worth targeting. If you can create strong organic content that targets those topics, you can avoid having to pay to be seen for those keywords.

    Generate Valuable Content Ideas

    There are other ways to generate fresh ideas for content beyond just keyword research. Pay attention to the online communities where your audience spends time. Look for common questions people ask, as this is often an indicator that they couldn’t find the answer via search. Comment sections on industry blogs can be another great source to understand what information your audience is looking for but can’t find. Look for opportunities to create content that offers a new perspective on a trending topic.

    Host Events

    Pandemic-related closures have precipitated a major rise in virtual events like webinars and online courses. According to CMI, in the last 12 months, online events have produced the best results of all content marketing formats for B2B organizations. However, that doesn’t mean that in-person events are a thing of the past — businesses should expect to invest in both and should consider creating a calendar of virtual events if they aren’t doing so already.

    Publish An Industry Study

    If you have the resources to do it, industry studies get a lot of traffic and shares and are excellent for establishing brand authority and expertise. Even just one high-quality industry study will help you generate backlinks (where other websites link to yours and vice versa) that increase your site’s domain authority.

    Create Comprehensive Guides

    Speaking of backlinks, obtaining these is one of the most challenging goals to achieve in content marketing — 94% of content published never gets any. Competition is part of what makes backlinks so difficult to get, so it’s important to create useful, compelling, and unique content to cut through the noise. You don’t have to break the mold with something astonishingly different. Instead, focus on creating high-value content worth reading and sharing. A good strategy is to develop comprehensive guides in addition to shorter content pieces — cover absolutely everything from the very basics of the topic all the way to key terms, real-world examples, and specific techniques.

    Invest In Video

    Did you know that 53% of tech-focused B2B buyers rated video as the most useful type of content? Many B2B businesses are missing out on the opportunity video presents. If you aren’t sure where to start, try repurposing older successful content into a video format to see how your audience responds.

    Promoting Your B2B Content Marketing

    Content competition is intense, so you should promote your B2B content in addition to relying on organic search. LinkedIn is a great place for businesses to promote B2B content, but your business may also find success on Facebook, Twitter, and others. The more you share your content, the more you will attract followers who will share your content to their networks, gaining you more followers, and so on.

    If you’re wondering whether a particular topic is attractive to your audience, try testing a short, bite-sized version on a social media network with strong organic reach (like LinkedIn or Twitter.) If the content garners strong engagement, you might consider creating an expanded version to share in other channels.

    An email newsletter is another great way to promote your content — 31% of B2B businesses use them to nurture leads and build relationships with target customers. Getting your business in front of several people every week keeps you top of mind and gives them a reason to engage with your brand when they need what you offer.

      Cut The Fluff: Create B2B Content That Actually Grows Your Customer Base

      Did you know that 70% of marketers are actively investing in content marketing? While this statistic confirms content’s reigning title of king on the internet, companies often make the mistake of generating blogs, eBooks, and social media posts blindly. This results in content marketing that lacks a real strategy, a concrete plan, or a way to track tangible return on investment. Download our ebook to learn how you can create content that converts and actually grows your customer base.

      About the Author

      Content Specialist Kim Steinmetz helps brands and thought leaders discover and develop their unique voice and tone while establishing authority on a topic through compelling messaging and copywriting. An accomplished writer and marketer with over a decade of experience, Kim is well-versed in both B2C and B2B content. Her portfolio includes written print and digital ads, national television & radio spots, press releases, blogs, email newsletters, eBooks, and more for a variety of industries including IT, pharmaceutical, healthcare, manufacturing, and consumer packaged goods.

      About &Marketing

      &Marketing provides the robust outsourced marketing department growing companies need without the high overhead costs of big agencies or full-time employees. Our variable model empowers businesses to reach their growth goals through access to the guidance and expertise of senior level strategists and a flexible execution team.

      Are you facing challenges of your own in generating leads and meeting your business’ growth goals?

      We’d love to learn more about your challenges and how a coordinated marketing approach might help take your organization to the next level.

      What Exactly is a Marketing Calendar and Why Do You Need One?

      What Exactly is a Marketing Calendar and Why Do You Need One?

      What Exactly is a Marketing Calendar and Why Do You Need One?

      &Marketing, and marketing, outsourced marketing strategy

      Written By

      On

      You already know thorough, careful, and strategic planning is critical to growing a successful business. This goes for all aspects—from finances to operations to, of course, marketing! And in order to make sure all of your marketing trains are running smoothly as possible, are on time, and are actually getting to their destination, it’s best to use a marketing calendar as a living document that keeps track of all your activity and tactics.

      Below we’ll dive into exactly what a marketing calendar is, why you should have one, and how you can create your own.

      What is a marketing calendar and why is it useful?

      Successful marketing requires a great deal of planning ahead and many moving parts; without a way for your whole team to keep track of all of those moving parts, it can get to be a little overwhelming. That’s why a cohesive, syncable marketing calendar is a must-have tool for a growing business. It allows you to track goals with ease and keep a pulse on the marketing activities that will help you achieve them.

      Salesforce found that 86 percent of workplace failures stem from a lack of collaboration; a marketing calendar works wonders as the single source of truth to keep everyone on the same page.

      Why do I need a marketing calendar?

      Content marketing is the strategy of creating quality content for use across various digital marketing channels. The difference between content marketing and traditional marketing lies in the value offered to the reader. Traditional marketing focuses on everything the brand wants the world to know. In contrast, content marketing focuses more on the reader’s wants and needs by answering their questions, showing them how to solve a problem, and generally providing information of value and relevance at no cost to them.

      Types of marketing calendars

      Marketing calendars come in several different forms. The right type will depend on what you’d like to use it for. A few examples of tactic-specific calendars include:

      • Editorial calendarRegularly writing and posting fresh content to your blog is a great way to drive traffic to your website. An editorial calendar will serve as the perfect way to plan ahead and stay on a consistent schedule.
      • Campaign calendar – Using a campaign calendar is one of the best ways to plan a successful marketing campaign. A marketing campaign will likely involve a lot of ads and content over multiple channels. Planning it all out in one easy-to-reach spot will ensure a smooth execution.
      • Social media calendar – A social media calendar will allow you to plan and schedule all of your social media posts across multiple channels, such as Twitter, Instagram, Facebook, LinkedIn, and more.
      • Email marketing calendar – Email marketing is a highly effective way to stay in touch with your target audience, build customer relationships, and drive conversions. Keeping it all straight can be a challenge–especially for more complex email marketing.

      How do I create a marketing calendar? What should be included?

      The point of a marketing calendar is to plan and schedule content in a way that makes things easier for you—so the best way to create one will depend on your company’s needs. You may also find you need to adjust the setup of your calendar as you figure out what works best and how many people will be in and out of it. However, there are some key aspects to keep in mind as you build your marketing calendar.

      To get started, we suggest breaking a sheet down into the following columns:

      • Timeline/dates – This is perhaps the most essential part of your marketing calendar. You should always include the dates your marketing activities will take place. If you’re planning a campaign, include start and end dates, as well as individual dates on which you’ll post each piece of content or host an event.
      • Themes – This is a helpful column for brainstorming relevant content. What sort of topics and themes are relevant at each particular time of year? How can you incorporate those ideas into your content?
      • Tactics/topics – This is the column in which you’ll put the final content plans. For example: a blog post and its title, an Instagram post and the topic it should cover, or a newsletter and the info you’d like it to include.
      • Status – This column will let everyone viewing the calendar know the status of the content. Is it a work in progress? Is it completed and waiting to be posted? Or is it live?

      While these are the basic pieces of information that should be included in your marketing calendar, it’s also helpful to include who on your team is in charge of which pieces of content and how you will measure the success. This will keep everyone on track and allow everyone to understand the objective at hand.

      In many cases, multiple calendars for different channels and types of content will be necessary. Additionally, it’s important to make sure your calendar is shareable, syncable, and easy to use! Half of a marketing calendar’s importance is keeping your whole team on the same page, so being able to easily make adjustments and edits that the whole team can see in real-time is vital.

      At the end of the day, your marketing calendar should allow everyone to easily see exactly what needs to be done and by when.

      &Marketing’s Marketing Calendar Template

      As you can see, a marketing calendar is an essential tool. However, building one from scratch can take a lot of work, and we know you don’t have that kind of extra time.

      That’s why we’ve created an easy-to-use marketing calendar template to help you get started. It has everything you need to start planning and scheduling the content that will land you right in the eyes of your target audience. Download it today to start customizing it for your unique business’s needs.

        About the Author

        Marketing Manager Ann Ehinger serves as the link between clients and creative to drive projects that deliver results. With over a decade of experience working in the nonprofit, technology, and agency space, Ann is adept at managing a project from idea to completion while navigating all the ups and downs that pop up in between.

        About &Marketing

        &Marketing provides the robust outsourced marketing department growing companies need without the high overhead costs of big agencies or full-time employees. Our variable model empowers businesses to reach their growth goals through access to the guidance and expertise of senior level strategists and a flexible execution team.

        Are you facing challenges of your own in generating leads and meeting your business’ growth goals?

        We’d love to learn more about your challenges and how a coordinated marketing approach might help take your organization to the next level.

        The Importance of Content Marketing in Today’s Landscape

        The Importance of Content Marketing in Today’s Landscape

        The Importance of Content Marketing in Today’s Landscape

        &Marketing, and marketing, outsourced marketing strategy

        Written By

        On

        Today’s buyers want, need, and expect content from your brand. According to Forbes, the average person spends about seven hours a day consuming content. Hubspot reported that 79% of online shoppers spend at least 50% of their shopping time researching products, and the Content Marketing Institute found that 61% of online consumers in the U.S. decided to purchase after reading recommendations on a blog.

        Content marketing is essential if you want to develop your brand presence, grow audience engagement, and ultimately drive sales. Offering current and prospective buyers high-quality, engaging, and consistent content establishes your brand’s expertise, authority, and trust, three criteria that are pivotal to generating website traffic.

        Most importantly, content marketing connects to and supports all facets of your digital marketing strategy — email, website, PPC (pay-per click), social media, etc. When content marketing serves as the unifying element to your overall digital strategy, the various aspects of your campaigns integrate more effectively so you can guide buyers through every step of the funnel to a sale.

        There are many more reasons content marketing is vital for both B2C and B2B brands. Keep reading to learn more about the importance of content marketing.

        Content Marketing Unifies Your Digital Marketing Strategy

        One central element in the importance of content marketing is that it unifies your entire digital marketing strategy by nurturing buyers through the sales funnel, guiding them from one stage to the next toward a purchase. Here’s how:

        What is Content Marketing?

        Content marketing is the strategy of creating quality content for use across various digital marketing channels. The difference between content marketing and traditional marketing lies in the value offered to the reader. Traditional marketing focuses on everything the brand wants the world to know. In contrast, content marketing focuses more on the reader’s wants and needs by answering their questions, showing them how to solve a problem, and generally providing information of value and relevance at no cost to them.

        What is the Sales Funnel?

        The sales funnel defines different stages of the buying process so marketers can identify where buyers are in the funnel and create a plan to guide them toward a purchase. The funnel is divided into the top, middle, and bottom:

        • Top: Buyers identify a problem they need to solve and search for a solution. Content should educate them about what options are available.
        • Middle: Buyers evaluate different options and look for more detailed information about each.
        • Bottom: Buyers are ready to choose an option and need a final push. This nudge might be a discount or special offer.

        Once you’ve identified your ideal customer’s typical journey through the sales funnel, you can begin creating content designed to guide them from one stage to the next. Once you have content in place, measuring things like website conversions helps you chart progress to understand what content is working well and where there are opportunities to optimize.

        7 Examples of the Importance of Content Marketing

        1. Learn More About Your Ideal Customer

        You can learn about the demographics of your audience through data. Over time, this data compounds so you can understand your ideal customer’s journey through your campaigns more and more clearly. These insights help you identify what kind of content has been most valuable to your audience and where there are opportunities for optimization.

        For example, you may track engagement rates on social media posts, which eBooks people download, which videos people watch, and which blogs posts people read and share. This information is essential to understand what resonates with your audience most so you can develop more accurate buyer personas and target your campaigns to them more effectively.

        2. Build Audience Loyalty and Retention

        According to Harvard Business Review, it is between 5 and 25 times more expensive to acquire a new customer than retain and satisfy an existing customer. In addition, it’s 16 times more expensive to bring a new customer up to the same level as a current loyal customer, says Small Business Trends.

        These statistics demonstrate the importance of content marketing to both new buyers and past purchasers. Targeting existing customers with your content marketing strategy will help you encourage repeat sales while simultaneously increasing brand loyalty. BIA Kelsey discovered that 60% of Small and Midsize Businesses (SMBs) say half their revenue is coming from repeat customers, so you can see how critical this tactic is for growing businesses.

        If you aren’t sure where to start with retention-focused content, here are a few ideas:

        • Common product problems and solutions / frequently asked questions
        • Feature guides and how-to-use instructions
        • Case studies
        • News about upgrades and added features
        • Installation, customer service, warranties

        3. Generate More Leads and Boost Conversions

        Audiences viewing your content are more likely to follow your calls-to-action (CTAs) to generate new leads and purchase from you in the future. Including clear and direct CTAs within valuable and relevant content capitalizes on the positive impression the content has generated and can nudge your reader further down the sales funnel. The better the content, the more likely they’ll make a purchase.

        4. Enhance Your Search Engine Optimization (SEO)

        Consistent, quality content is pivotal to improving your search engine rankings so your business can build up its online visibility, trust, and authority. Good content helps search engines understand the purpose of your business so you can bring more organic traffic to your website.

        Creating a high volume of content doesn’t necessarily result in more traffic, but it allows you to rank for more keywords and encourages visitors to spend more time on your site, which helps your ranking. Quality is more important than quantity overall. Google’s algorithm, for example, highly favors good quality content and ranks poor quality content lower. Plus, high-quality content is attractive for other websites that will share it with their audience, creating backlinks that increase your search engine ranking.

        5. Build Brand Awareness and Amplify Your Reach

        Quality content is a great way to improve your engagement on social media by showcasing your brand’s personality and values. Sharing information that your audience is interested in through your unique perspective can be powerfully memorable and establishes a warm relationship with your brand before a purchase is even made.

        With social media quickly becoming as big of a content source as search engines, you have the opportunity to establish yourself as an industry leader. Content that explains solutions to common problems is often considered especially shareable, and shareable content on social media has the potential to amplify your audience significantly.

        6. Demonstrate Industry Authority

        As your audience sees more and more quality content coming from your brand, they will see you as more and more trustworthy. Giving them relevant and valuable information without asking for anything in return speaks volumes about your brand’s values and esteem for your customers.

        Helping consumers make more educated purchasing decisions demonstrates your expertise in your industry. As your brand authority builds, search engines will be more likely to send quality organic traffic your way.

        7. Save Costs and Improve Digital Marketing Return On Investment (ROI)

        Content marketing has maintained its position as the most cost-effective marketing strategy available. According to the DemandMetric, content marketing generates more than 3 times as many leads as traditional advertising methods, and costs 62% less. Companies that regularly update their blogs generate 55% more website visitors and receive 97% more inbound links with 434% more indexed pages (IMPACT). This makes content marketing especially important for businesses with small marketing budgets looking to grow — small businesses with blogs get 126% more lead growth than those without.

        The key component to a strong ROI is to use the data available to create a clear description of your ideal customer and what content will interest them.

        Why Content Marketing is So Important for B2B

        More than anything else, content marketing by B2B brands should be valuable and full of information that helps your audience solve a problem. In addition, it is vital that your content positions your brand as a leader and trusted expert for them to turn to. Content marketing is so important for B2B organizations for the same reasons as above, plus:

        • Content marketing can help you explain and demonstrate your most complex services or products in an easy-to-understand way.
        • Content marketing allows you to target particular segments of your audience.
        • Content marketing is one of the easiest ways for B2Bs to not only generate leads, but valuable, qualified leads.

        Start Taking Advantage of the Importance of Content Marketing Today

        Content marketing connects all facets of your digital marketing strategy, offering many benefits that ultimately increase sales. It is a highly cost-effective strategy, but it does take time to reap the greatest results. Quality online content can provide value to your brand for many years to come, and creating it takes time and effort, so it’s best to begin developing (or enhancing) your content marketing strategy today.

        You don’t have to create a massive, intricate strategy — start small with what’s manageable. Social Media Examiner found that 75% of marketers experienced increased traffic by investing as little as six hours a week into their social media content.

        Want &Marketing to help you take advantage of all the importance of content marketing? Contact us today!

        About the Author

        Content Specialist Kim Steinmetz helps brands and thought leaders discover and develop their unique voice and tone while establishing authority on a topic through compelling messaging and copywriting. An accomplished writer and marketer with over a decade of experience, Kim is well-versed in both B2C and B2B content. Her portfolio includes written print and digital ads, national television & radio spots, press releases, blogs, email newsletters, eBooks, and more for a variety of industries including IT, pharmaceutical, healthcare, manufacturing, and consumer packaged goods.

        Kim graduated from Indiana University in 2013 with a Bachelor or Arts in Creative Writing and a minor in Audio/Video Production. She currently resides in New Orleans, Louisiana and spends her time second lining and volunteering with animal rescues.

        About &Marketing

        &Marketing provides the robust outsourced marketing department growing companies need without the high overhead costs of big agencies or full-time employees. Our variable model empowers businesses to reach their growth goals through access to the guidance and expertise of senior level strategists and a flexible execution team.

        Are you facing challenges of your own in generating leads and meeting your business’ growth goals?

        We’d love to learn more about your challenges and how a coordinated marketing approach might help take your organization to the next level.

        Our Top Four Social Media Tips for 2022

        Our Top Four Social Media Tips for 2022

        Our Top Four Social Media Tips for 2022

        &Marketing, and marketing, outsourced marketing strategy

        Written By

        On

        Concerns over privacy dominated social media in 2021, making these all-important platforms feel more complicated than ever. Given the landscape, it is tough to know where to begin planning for 2022. Thankfully, we’ve done a deep dive into what the experts predict for the coming year and updated our annual Social Media Playbook to share the top 2022 social media tips all in one place. In it, you’ll find a run down of each social media platform ranked in order of importance. You’ll also find highlights from 2021 along with what to expect for 2022.

        2022 Social Media Tips to Help You Know Where to Focus

        1. Sell, but make it social.

        Leads generated from LinkedIn have proven to be substantial and well worth the investment. The problem? Buyers are getting more sophisticated and don’t want to feel like they are being sold to or spammed. This means marketers will need to walk the fine line between promoting their business and engaging with their audience and industry peers in an authentic, meaningful way. Not an easy task, but absolutely essential when it comes to using LinkedIn as a selling tool.

        2. Influencers are still…influential. 

        Influencers will continue to dominate, especially on image and video-heavy platforms like Instagram and TikTok. Brands that utilize these platforms should absolutely consider using influencers to up their 2022 game. Why? Because the fact remains—when it comes to deciding whether to make a purchase, people trust what other people say about a product or service more than they trust what a brand says. While brands should still communicate directly with its audiences on social media, having a trusted third-party back up a brand’s claims is a powerful way to convert leads to sales.

        3. Purpose driven campaigns will dominate.

        There is no way around it-—the world changed dramatically over the past few years and with it, so have people’s expectations for how a brand should behave. In 2022, people will expect their favorites to support social causes they care about. This can create choppy waters to navigate, but the payoff is worth it. Cause marketing lends itself to strong audience engagement. And strong audience engagement lends itself to brand loyalty.

        4. Video continues to rise to the top.

        On almost all platforms, video appears to be taking the lead role. Platforms are investing in new ways to create and post small, snackable videos like Facebook and Instagram reels or YouTube Shorts. Even LinkedIn is rumored to be adding short-form video to its platform. It’s no secret platforms reward videos by making them higher in their algorithms, therefore more likely to show up in your audience’s feed. If you want your content to be seen and engaged with (which obviously you do), opting for video will give you a leg up.

        Plan Your 2022 Social Media with Confidence

        In a time when uncertainty reigns, knowing what to expect can make it feel impossible to plan with confidence. While there will certainly be surprises in store for what social media will bring us in 2022, it’s important to keep your finger on the pulse of what’s changing. Staying attuned to what the experts are predicting can help marketers come up with a winning strategy. Download the 2022 Social Media Playbook to get ahead of the curve, or fill out the form below to talk through your social media strategy with one of our experts.

        We also recently held a webinar with an expert panel where we discuss how you can develop a marketing strategy that directly aligns with your business goals. You can watch the replay here

        Want to talk to someone on our team about how you can put all of these ideas into practice? Just fill out the form below.

        About the Ann Ehinger

        Marketing Manager Ann Ehinger serves as the link between clients and creative to drive projects that deliver results. With over a decade of experience working in the nonprofit, technology, and agency space, Ann is adept at managing a project from idea to completion while navigating all the ups and downs that pop up in between.

        About &Marketing

        &Marketing provides the robust outsourced marketing department growing companies need without the high overhead costs of big agencies or full-time employees. Our variable model empowers businesses to reach their growth goals through access to the guidance and expertise of senior level strategists and a flexible execution team.

        Are you facing challenges of your own in generating leads and meeting your business’ growth goals?

        We’d love to learn more about your challenges and how a coordinated marketing approach might help take your organization to the next level.

        Account-Based Marketing Strategy for SMBs: Learning the ABCs of ABM

        Account-Based Marketing Strategy for SMBs: Learning the ABCs of ABM

        Account-Based Marketing Strategy for SMBs: Learning the ABCs of ABM

        &Marketing, and marketing, outsourced marketing strategy

        Written By

        On

        Years ago, I developed what I believed was an innovative sales prospecting and marketing approach by strategically targeting a small wish list of potential dream clients with a highly personalized campaign. I identified the top decision makers in those firms to receive a series of targeted, integrated marketing direct mail pieces and email communications that incorporated highly-focused, customized, and personalized messaging that addressed the client’s pain points, passions, and hobbies. If my sales and research intelligence indicated one of our targets loved camping, my marketing team would research and package a sleek, Top Camping Sites in America book with a special, handwritten note. At the time, we simply called this targeted campaign our top prospects campaign. Today, we’d refer to it as an account-based marketing strategy.

        As part of the campaign, we also emailed specific instances of case studies showing our business’s services in action – ones that we knew would help propose a solution for a problem they had. This provided a one-two punch that customized their experience with our outreach, so they knew we meant business in how we customized solutions for their needs. The campaign performed very well with a 25% conversion rate, defined as successfully ascertaining a face-to-face meeting with the prospect.

        What is Account-Based Marketing?

        ABM is a sustained, coordinated approach that uses personalization to target the decision makers within one account. ABM is quickly becoming a regularly integrated execution to compliment a wide scope lead generation focus, or as I like to call it, the grass seed approach; that is, you throw a lot of seed down and hope some relationships grow and, with proper care and nurturing, turns into business.

        Why Use Account-Based Marketing?

        Whereas widespread marketing to place leads at the top of the funnel works, hand selecting the cream of the crop prospects and targeting those with a personalized experience can produce better results and stronger clients. In fact, this pivot and integration of focusing on targeting the decision makers within select accounts has become much easier in the last few years with the evolution of new platforms, channels, and tools that enable a deeper understanding of and better access to our clients.

        In Demand Gen Report’s 2020 ABM Benchmark Survey, 73% of the marketers surveyed said ABM has led to an efficient use of marketing resources and 37% saw a clearer path to ROI. That’s probably because the developed and targeted client personas are much more inclined to benefit from your service or product, and as such, your outreach and messaging may strongly resonate with them, significantly increasing the lead to conversion time. In other words, you are providing something of value to your prospects. And your approach, cadence, level of personalization, and delivery of this information are key to driving a successful ABM campaign.

        Take LinkedIn and Sales Navigator, for instance. Ten years ago, LinkedIn was still in the adoption mode. However, a recent report shows LinkedIn members have surged 900 percent since 2010, increasing from 78 million to nearly 800 million members today. And, with the advent of Sales Navigator in 2014, social sales prospecting and selling have become an effective and cost-effective way of sourcing new business.

        With other sophisticated tools, platforms, and automation systems that streamline processes, marketers now have a blank canvas to create a personalized experience of their brand for each client or prospect. Further, when you integrate an account-based marketing strategy with traditional marketing tactics and also consider that many companies have more mature customer databases and tools that provide insights and triggers, the ABM strategy has quickly emerged as a preferred method of targeted business development.

        When Should Companies Use Account-Based Marketing?

        An ABM strategy can be especially effective for smaller and mid-size businesses that don’t have the resource bandwidth and available tools to integrate a robust and sustained traditional lead generation program. In this situation, it may make better sense to develop a customized strategy by selecting and targeting those prospects where winning one or two of their accounts business would move the needle. But even an ABM campaign at this level needs a scope of resources to support its success, including, but not limited to, research data, content, and creative, and should have tangible criteria to determine return on investment (ROI). And although ABM takes more resources and time for results, it has the potential to time to nurture and make the prospect ready for outreach, it has a much higher potential for return in producing longer-term, better quality clients.

        How Should Companies Create an Account-Based Marketing Strategy?

        A successful ABM strategy begins with the critical work of developing your client persona, one of six important steps that serve as the pillar of your efforts. Your persona must hit the mark to ensure your campaign is laser focused on the right prospects. But that is just the beginning. There are five other notable steps outlined below for small and mid-size businesses to develop and execute a successful ABM marketing strategy.

        1) Define and shoot for the bullseye with your client profile development.

        Using available data, web analytics, past client characteristics, and insights from your sales team, you can create an accurate archetype of your ideal account with confidence.

        2) Identify the company’s top decision makers you plan to target and understand.

        Outline the problems you will solve for with your strategy. Address a pain point and provide a solution along the campaign journey.

        3) Define your specific ABM campaign goals.

        Map out what you expect to achieve related to each goal – specifically and cumulatively – using your overall business’s established key performance indicators (KPI’s) for the company or department. True alignment between the business needs and molding your ABM strategy to support your business’s goals are critical.

        In a business that has a front-facing sales team, the only way to make certain your campaign is positioned for victory is to collaborate on goals, determine measurements of success, execute customized outreach, and ensure the sales team follows up timely and appropriately with key targets. This alignment is often the hardest challenge, but it is key to ensuring the goals are mutual, the measurement of success is consistent, and the expectations are parallel. Otherwise, if marketing believes increased engagement and deeming an account ready for outreach defines success, but the sales team believes immediate new business makes the campaign a win, this misalignment could cause disappointment and lack of future buy-in by both sides. What will deem the strategy and campaign a success? Close rate? Pipeline? Impressions? Sales meetings? Content engagement rates? Sales cycle length?

        4) Create and define the experience with a detailed journey and messaging.

        Understanding your client’s obstacles and their level of interest in your product or service will help you determine what content and messaging is presented along their engagement path. Incorporate calls to action through an offering like a free analysis or something that will attract attention and engagement.

        5) Debrief, refine, and repeat the campaign by measuring your results through data.

        Leveraging data to understand what is resonating with your targets will help you improve your strategies. Understanding content performance as well as how and where clients prefer to receive information allows you to create better personalization and increased engagement that will help you glean when the accounts are ready for outreach.

        Bottom line, it’s all about the BOTTOM LINE and ABM helps businesses of all sizes see that line more clearly when they target real prospects that fit within the parameters of their client profile who are more apt to bring you business. With targeting real prospects that best match your business offerings, an ABM approach MAY support shorter sales cycles. Its highly targeted approach ensures dollars are spent more wisely, all the while providing a better customer experience, which as we know, is a key competitive differentiator in today’s business world.

        Want to see how ABM can grow your business?

        We can help! Get in touch with us below for a free initial marketing assessment (IMA) and from there we can discuss the value an account-based marketing strategy could bring to your business. 

        About the Author

        Bonnie Habyan is a Chief Marketing Officer and author with more than 25 years of experience in the financial services and energy sectors. She specializes in brand development, growth marketing, and acceleration strategies. She can be reached at bonniehabyan@gmail.com and found on LinkedIn here.

        About &Marketing

        &Marketing provides the robust outsourced marketing department growing companies need without the high overhead costs of big agencies or full-time employees. Our variable model empowers businesses to reach their growth goals through access to the guidance and expertise of senior level strategists and a flexible execution team.